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After
installing our Voicescriber program in your computer with a good Internet
connection, you are only one step away from sending your dictation to us . The
Scribernet Manager (SNmanager) script searches and transmits selected
audio files from a PC, uploaded from hand-held digital dictation devices with
the touch of an upload button. It identifies the author, copies the audio files
and encrypts the audio file before sending it to the destination
Webscriber server. The encryption of voice files ensures that it cannot
be read as it travels over the Internet. To learn more about the SNManager
workflow and how it works, click here.
Voicescriber
automatically downloads all your transcriptions from our server, once you
hit the upload button at the client's office. The encrypted files are posted on
the "client.scribernet.com" secure web - to be downloaded by the
transcriptionist.
If you favor the mobility of a handheld
digital recorder (similar to a handheld cassette recorder, except that there are
no cassettes), we can provide or recommend many options. We recommend the
Olympus DW-90 as it records directly
into a widely used ".wave" format
and allows 90 minutes of recording into separate folders. Other dictation units
such
as the Olympus DS-3000, which allows for 3 hours of recording can
also be used - except that it records into a proprietary ".dss" format, which
may need to be converted to the ".wave" or ".mp3" format and may require a
slight modification of the Voicescriber program.
The
phone-in dictation system, with voice prompts, is quick and easy.
Moreover, your voice files are available immediately to our transcriptionists.
Using a toll free or local telephone line, doctors can call up a
designated number and dictate the message, which is converted and recorded into
a dedicated server on a real time basis. If
you choose this method we provide a phone number, keypad instructions to
the voice prompts, and user ID and password for accessing our system. Our system
is accessible using a touch-tone telephone, 24-hours-a-day, 7-days-a-week from
anywhere in the country, using local or 800 number capability. Phonescriber
is a digital dictation and VoiceMail system, built by
Scribernet, using the Unix OS and the Voiceshaper 2004 VoIP
Gateway with extensive Interactive Voice Response (IVR) capabilities. The
hardware supports a range of media from POTS to T1 lines.
To access the system
dial the appropriate telephone number and wait for the voice prompt. You
will hear “Please enter The Doctor ID " followed by "Please enter the patient
ID". After that, you will be ready to record your dictation. The voice prompt
will guide you if you want to review your dictation in its entirety, at the end
of the dictation. Dictation is recorded over telephone lines and stored on the
Phonescriber computer hard drive as compact voice files. The voice files
are then transferred the Webscriber server, which makes them visible on
the secure Scribernet client web. They are then downloaded from the secure site
by the transcriptionist and the transcribed files uploaded back again. Anyone
who has used voice mail will feel familiar with this system.
The
key features of this system are:
 Non-proprietary PC Server
UNIX operating System
Uses VoIP standard H.323 compliant Gateway
module
Configurable Physician
Prompting
Local or Toll-free Phone Access
to System
Records in standard WAV
format
Playback of dictation capability
over the phone
Auto Authenticate Normal Reports
At End Of Dictation
Supports Compressed &
Encrypted Voice File
Scalable with multiple voice server capability with
virtually no restrictions on the number of ports the system
can upgrade to
Using ‘store and forward’ transfer
technology, the physician’s dictation is routed over a telephony/ Internet
backbone to the Webscriber server. The Webscriber server houses
the web, application, compression and database servers. The
Webscriber
manages the end-to-end workflow of the dictation/transcription
process.
When
the physician voice data packets are routed the voice is compressed.
The voice and a physician-specific template are securely routed using 168 Triple
DES encryption (with an 8 bit key) over the Internet to the
transcriptionist.
The
Webscriber is the web enabled platform allows us to transcribe from
remote stations. The transcribed files are visible on the secure site and can be
uploaded and downloaded from the site. It also allows is archive your medical
transcription files for your future needs in our Electronic Patient Record
(EPR) system. This EPR system runs on a secure Windows 2000 server protected
within a firewall. We provide direct access to our Electronic
Patient Record database to retrieve transcribed text files at any time
from anywhere, via any browser, with extensive search capabilities. Any web
browser can be used to browse the patient files within the secure (SSL, 128 bit
encrypted) Scribernet client website
(www.client.scribernet.com) and download them, if required. To
ensure security and privacy, we use encryption for transmission of text and
voice files. THE EPR system is driven off an ODBC compliant
database.
The
key features of this system are:
Internet enabled
Triple DES 168 bit encryption
8 bit key
Transcribe from
anywhere
Backend SQL database
Java environment
Windows 2000 server
Firewall protected
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