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 You give us your voice files by dictating to our
Phonescriber system
from any touch tone phone using local or our 800 numbers. In this case, you call
up the telephone numbers provided to you by Scribernet, follow the voice
prompts and dictate. At the end of the dictation, you have the option to review
your dictation, delete the dictation and start over or dictate another
document.
You give us your voice dictations by using
a hand held digital dictating device to record your data, transferring the voice
files to your PC by just connecting the digital recorder to your PC. and then
clicking upload on your PC (which encrypts and uploads the voice files
to our secure server). Before you have the option of putting a priority TAT code
on the voice file, which will indicate a 24 or 48 hour TAT or STAT. If
you choose this option, the Scribernet will install a small Voicescriber
program/script
on your PC which will do the above. You can use both the Phonescriber and the
Voicescriber input methodology.
The doctor can see the status of the
files by logging on to the secure client website and observing the job queue.
This serves as acknowledgment of the uploaded voice files. Jobs are downloaded
from the secure Web by the transcriptionists. The routing of the document files
is based on certain rules such as expected turnaround, review
by lead QA and so on.
The transcription stations can then
start to immediately retrieve the sound files, decrypt and uncompress the data
and route them to different workstations for transcription. Using earphones and
a foot pedal for start-stop control, transcriptionists are able to hear and
control the speed of audio messages. These voice files can be transcribed
with the help of a suitable word processing program / application. The
out located medical transcription center then sends back these transcribed
texts, after it is proofread by qualified QA personnel and encrypted, to the
secure Webscriber server, the hub
of the medical transcription network. Problem transcribed reports, which are
highlighted by the transcriptionists, undergoes one final QA scrutiny before the
transcribed reports are encrypted and then routed to the concerned doctor /
hospital. When the secure client site shows a "report ready for download" status,
within the client account, the reports are downloaded at the client office by
the touch of a download button and automatically decrypted. The doctor reviews
the transcription and has the option to do the following:
- correct any trivial errors in the
transcribed reports in the office
- insert any words or phrases which
were inaudible and left blank
- return the transcription for further
error correction to Scribernet
- log on to the secure
"client.scribernet.com" secure website and sign the transcription document as
acceptable
- Print out the accepted report in his
office on his letter head.
The
accepted transcribed record is then loaded into the Webscriber EPR system
and the patient and author demographic information is sent to the billing system.
The Scribernet transcription processing system provides a way to
ensure that your provider dictated, the transcriptionist received the voice
file, and that the report was typed, received and signed. This system
acts as a repository (or Electronic Chart) for the completed notes, with a
complete audit trail, as required by HIPAA.
The transcribed electronic patient
records reports are incorporated into the Webscriber
Electronic Patient
Record (EPR) system as backup and for later perusal, when needed.
The EPR's can be accessed from any internet enabled PC after proper user
authentication is provided in the form of an ID and password. It can also be
printed out at the client site. However the electronic version cannot be
changed, once it is signed off. This is required by HIPAA.
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